Customer Care

At 803, every detail matters. From the fit of your jumpsuit to the moment your package arrives — our goal is to deliver confidence, luxury, and ease at every step.

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📦 Shipping

All in-stock orders are processed and shipped within 36–48 hours of purchase (excluding weekends & holidays).

✨ Pre-orders: Estimated ship dates will always be displayed at checkout. You’ll receive tracking updates the moment your order is on its way.
✨ Shipping confirmation: A tracking number will be sent to your email once your order has shipped.

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📏 Sizing & Fit

803 pieces are intentionally designed to be snug, sculpting, and form-fitting — crafted to highlight your shape while moving with you.

✨ For a more relaxed fit, we recommend ordering one size up.
✨ If you’re between sizes, size up for comfort without losing the sleek silhouette.

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🔄 Returns & Exchanges

We want you to love your 803 purchase. If for any reason you’re not satisfied, eligible items may be returned or exchanged within 14 days of delivery.

✨ Items must be unworn, unwashed, and in original condition with tags attached.
✨ Return shipping costs are the responsibility of the customer unless the item is faulty.
✨ To initiate a return or exchange, please contact our team at theeightothree@gmail.com.

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💌 Customer Support

Questions about your order? Need styling advice? We’re here to help.
📧 Email us at theeightothree@gmail.com and our team will get back to you within 24–48 hours.